ToolsXpo
FAQ

The questions people actually ask.

Mostly about where data goes and what happens when something breaks. Both are fair.

Privacy

Do the browser tools send my data anywhere?
No. The 268 browser tools run entirely on your machine — the input never leaves it, so there is nothing for us to store, log or lose. A small number of tools are network-live by nature: a DNS lookup or a certificate check has to reach the internet to answer at all, and those are labelled.
What about the API?
An API call necessarily sends its input to us so the tool can run. We record what tool ran, when, and what it cost — not the payload. Automation output you asked us to keep is stored in object storage and deleted on the retention schedule your plan sets.
Can I use this with data I am not allowed to share?
Use the browser tools, which never transmit it. That is the entire reason they exist rather than everything being an API call.

Credits and billing

How does pricing work?
Credits. Every tool has a price in credits, and you spend from a balance rather than a subscription tied to a seat. Buying credits is a purchase, not a recurring charge you have to remember to cancel.
What happens if a call fails?
You are not charged. Credits are reserved before the work runs and returned if it does not complete — an AI provider timing out costs you nothing.
Do credits expire?
Purchased credits carry their own clock from the date of sale, and the remaining life of every batch is visible in your dashboard. Nothing disappears without a date you could have seen.
Can I cap what an automation spends?
Yes, per job, per month. Reaching the cap pauses the job and emails you rather than continuing quietly.

Teams

Whose balance pays for a team's work?
The organisation's. When you have an organisation selected, its wallet pays — never your personal balance. Usage records which member spent what.
Is there a per-seat charge?
No. You pay for work done, not for how many colleagues have an account.
Can I limit what a member can do?
Yes. Permissions are per member per workspace, covering keys, billing, automation and membership itself.

The API and automation

How many tools are on the API?
230, plus 12 super tools in the browser — 221 altogether. One key reaches all of the API ones, and the same key works in the packages, the editor extension and the MCP server.
Can a scheduled job run twice by accident?
No. Each firing carries its own run id, and that id is the primary key of the run record, so a redelivered message cannot execute a second time however the infrastructure behaves.
If a step fails halfway, do I pay for the whole thing again?
No. A pipeline's fetch stage is persisted, so retrying a failed model step reuses pages you have already paid for rather than fetching them again.
What happens when I revoke a key?
It stops working immediately. There is no cached grace period.

Not answered here?

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