How plans work
What a subscription includes, how it differs from buying credits, and what happens at renewal, on a failed payment and on cancellation.
Updated August 1, 2026
What a plan buys
A subscription sets four things at once:
- a monthly credit allowance, refreshed every cycle
- a rate limit — requests per minute
- a number of API keys you may hold
- seats, for organization plans
You can use the API without a plan by buying credit packs. A plan is cheaper per credit and raises the limits; packs are simpler and never expire out from under you at a cycle boundary.
Plans vs credit packs
| Plan | Credit pack | |
|---|---|---|
| Billing | monthly, recurring | one-off |
| Credits | refresh each cycle, no roll-over | yours for 12 months |
| Rate limit | raised | unchanged |
| API keys | more allowed | unchanged |
| Cancel | any time | nothing to cancel |
They combine. A plan's allowance is spent before your purchased credits, so packs act as a reserve for a month where you go over.
Renewal
Your card is charged on the renewal date and the allowance resets. Nothing carries over.
When a payment fails
Payment retries happen over several days before anything changes. You are notified, and you can update your card at any point during the retries.
If it ultimately fails, the workspace drops to Free — it does not accrue a debt. Purchased credits are untouched by this: you bought them, and they remain.
Cancelling
Cancelling schedules the plan to end at the end of the period you have already paid for. You keep everything until then; nothing is refunded because nothing is taken away.
You can undo a pending cancellation any time before it takes effect. You do not need to cancel in order to change plan — see the plan-change doc.
Related
Changing plan: upgrades, downgrades and your billing date
Upgrades take effect now and are charged now; downgrades take effect at your next renewal. Both keep the credits you already paid for. Here is exactly what happens to your money.
Invoices, receipts and refunds
Where to find your invoices, what the billing history shows, how refunds affect credits you have already spent, and how tax is handled.
Scheduled automation
Run a tool, a model, or both on a schedule — and have the result emailed, POSTed to your server, or saved.
AI tools: what they are and how they differ
A handful of our tools call an AI model instead of running in your browser. That changes three things: where your data goes, what a call costs, and whether you need an account.